Technical issues always happen at the worst times so having access to support is non negotiable for me. I see that https://magius-ca.com/ offers live chat support which is standard but necessary. I haven’t had to use it yet but I hope they are actually responsive and not just a bot. Also make sure to get your account verification documents sorted out early. It is annoying to have a withdrawal pending because you forgot to upload a utility bill or ID card beforehand.