Customer Support Experience Kenyan Bookies

I’ve had terrible experiences with customer support on a few betting sites when I had a dispute over a lost bet. It’s so important to have a responsive support team that you can actually reach. I’m curious if anyone has dealt with the support team from https://betraha.co.ke/? Good support gives me peace of mind when placing larger bets. I prefer a company with a local phone number or a very active live chat.