I hear you — having bad support can ruin the whole experience. I once waited 72 hours for a response about a missing deposit on another platform, and I was done after that. These days, I stick with Fair Go Casino because their support has never let me down. They have 24/7 live chat, and every time I’ve reached out — whether it’s about a payment, bonus clarification, or even just how to access a game — someone’s responded within 2 minutes. I had one issue where a game froze mid-spin and my winnings didn’t credit, and the agent not only fixed it but gave me some free spins for the trouble. You really get the sense that they value returning players and want to build trust. That kind of service is rare, and it’s why I’ve stuck around.